City Administrator


The City of Windsor Heights operates under a home rule charter that establishes a mayor-council form of government. The Mayor is the chief executive officer of the city and is responsible for policy administration, with the assistance of an appointed professional administrator – the city administrator.  The hybrid form of government combines the strong policy leadership of elected officials with the professional expertise of an appointed chief administrative officer.


As the professional manager of the city's daily operations, the city administrator carries out the policies that are made by the mayor and council and directs and coordinates the work of all city departments. The primary responsibility of the city administrator is to implement the policies of the elected City Council.

Additionally, a City Administrator keeps the Mayor and Council advised of the financial condition of the city; supervising the preparation of the annual budget, city employees, making personnel recommendations, managing City Council agendas and coordinating strategic planning efforts, coordinating purchases and projects, communicating and collaborating with governments, and providing overall direction and guidance to the organization.

City Administrator Bio

Elizabeth Hansen joined the City in October 2016 as city administrator for Windsor Heights. Hansen had been city administrator in Nevada for nine years (since 2007), and before that she was city administrator in Jefferson. She got her first full-time job in public administration in 2002, when she was named city administrator in Elk Point, S.D. Hansen has a Bachelor of Science degree in paralegal studies from National American University in Sioux Falls and master’s in public administration from the University of South Dakota in Vermillion.  Hansen was named Manager of the Year in 2014 by the Iowa City/County Management Association, and in 2007 she became the first recipient of the organization’s Emerging Leader award.

Elizabeth is active in community organizations and professional associations.  Further, she is a recognized Credentialed City Manager from the International City/County Manager’s Association, Certified Professional Human Resource Professional (SHRM-CP) and a Certified Municipal Clerk in the State of Iowa.