COVID-19

8/4/20

8-3-20-mask resolution use

The Windsor Heights City Council is asking everyone to wear a mask in Windsor Heights.

At the August 3rd City Council meeting, Windsor Heights City Councilmembers voted unanimously to approve a resolution on face masks. This resolution states that the Council supports the use of face masks while people are in public settings – both indoors and outdoors. It does not require people to wear a mask.

Windsor Heights Mayor Dave Burgess said the Council wants to do what they can to support the medical community and slow the spread of COVID-19 in Windsor Heights. 

“This is to encourage everyone to wear a mask when you can’t social distance. When you go in a business, please wear a mask,” said Mayor Burgess.

7/29/20

Polk County Health #MaskUpDSM Opens in new window

The Polk County Health Department and the Polk County Board-Supervisors have been working hard on a public education campaign in response to Covid-19 and the use of masks. Masks help slow the spread of the virus! Thank you to Polk County Health for creating the video attached to remind everyone to #MaskUpDSM. Are you doing your part?

7/20/20

At the 7/20/20 meeting, the Windsor Heights City Council voted to close the Community Center through 8/4/20 due to rising cases of COVID-19 in Polk County. They will revisit whether or not to extend this closure at their next meeting on 8/3/20. The outdoor Pavilion is still available to rent at this time.  The Dog Park, Colby Park Playground and outdoor restrooms are still open at this time.

7/14/20

As COVID-19 cases continue to rise in Polk County, the Windsor Heights Public Safety building has decided to close to the public starting Tuesday, July 14th. City Hall remains closed to the public as well until further notice.

You can reach City Hall at 515-279-3662 or the Public Safety Building at 515-277-4453. City employees are still working during this time.

We appreciate the continued support and understanding as we all continue to take efforts to stay healthy.

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Check out this video to see what City Services you can access online.

7/8/20

As of Wednesday, July 8, 2020, Windsor Heights City Hall is closed to the public until further notice. A city employee has tested positive for COVID-19. The employee’s name will not be released to protect their privacy, but they are doing well at this time. We appreciate our community’s patience as we work through these unprecedented events. Please refer to windsorheights.org or the City’s social media for updates on this closure.

There is a locked dropbox outside of City Hall for residents who need to drop off paperwork. Several services can also be completed on the City’s website windsorheights.org. City staff will still be working while the buildings are closed. Please call 515-645-6819 with questions about City Hall services.

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The City of Windsor Heights has been providing daily updates on COVID-19. Due to the longevity of the pandemic and in an effort to not be redundant with information, we are going to discontinue these daily updates but will send new information out as needed.

5/13/20

On May 13th, Governor Reynolds signed a new proclamation continuing the Public Health Disaster Emergency. The proclamation permits salons, barbershops, and massage and tattoo establishments to reopen throughout Iowa in a limited fashion with appropriate public health measures in place. It also permits restaurants (but not bars), fitness centers, libraries, and race tracks to reopen in the 22 counties where they have remained closed. These changes are effective at 5:00 a.m. on Friday, May 15.

The proclamation continues the other ongoing closures and public health measures, including the prohibition on social, community, recreational, leisure, and sporting gatherings and events of more than 10 people, until 11:59 p.m. on May 27, 2020.

It also strongly encourages all vulnerable Iowans, including those with preexisting medical conditions and those older than 65, in all counties of the state to continue to limit their activities outside of their home, including their visits to businesses and other establishments and their participation in gatherings of any size and any purpose.

The full proclamation is online in its entirety.

4/17/20

Good afternoon Windsor Heights! Following this week’s winter weather, we are sure everyone is experiencing a little cabin fever. The weather this weekend and next week is supposed to be much better and we encourage you to get outside and get some fresh air. Please remember to maintain social distancing practices, wash your hands frequently, and continue to be vigilant in helping slow the spread of COVID-19 in the community. For those looking for additional information on the COVID-19 pandemic, you can visit https://coronavirus.iowa.gov/ for the latest updates from the State of Iowa, as well as additional resources that may be helpful. We know everyone is eager to get back to normal and the City of Windsor Heights thanks you for your continued patience and commitment to helping slow the spread of the virus.

4/16/20

The City of Windsor Heights would like to share some small business resources today, as we know several small businesses within Windsor Heights are struggling right now. Some small business grant opportunities are available through the Iowa Small Business Relief Fund ranging from $500 to $3,500 for small businesses disrupted by COVID-19 with 1-7 employees who are not recipients of Federal and State small business relief dollars. More information on this grant program can be found at https://www.empowermoney.org/smallbusinessrelief. A Small Business Grant Program opportunity has also been posted by Facebook for Business, and information can be found at https://www.facebook.com/business/boost/grants. Finally, Iowa Economic Development is a great resource for small businesses as well and the Iowa Economic Development website has some additional financial opportunities listed, including an IEDA Small Business Relief Grant opportunity. The Iowa Economic Development website is located at https://www.iowaeconomicdevelopment.com/businessrecovery.

We encourage our community to support local businesses as much as possible during these tough times and we thank our businesses for their commitment to continuing to serve Windsor Heights!

4/15/20

The City of Windsor Heights remains committed to providing timely, relevant, and useful information for our community during the COVID-19 pandemic. As part of this continued effort, we wanted to share a couple of additional resources with you today.

First, if you need assistance with interpreters to get information about the COVID-19 virus, or have questions requiring varied languages, you can visit https://www.polkcountyiowa.gov/health/programs/covid-19/communication-resources-in-different-languages/ for information related to the Iowa Multi-Lingual COVID-19 phone line. This is yet another valuable resource provided by the Polk County Health Department to help ensure everyone has access to information and education while working through the pandemic.

Also, a financial town hall style question and answer session was hosted by KCCI last night. You can watch the event on KCCI’s Facebook page at https://www.facebook.com/20435490078/videos/2526431770953308/. Several great questions were answered during the event related to financial planning and financial resources.

Finally, not related to COVID-19, a reminder several street construction projects have kicked off in Windsor Heights this week. As a result of the University Avenue project, commercial truck traffic for eastbound University between 73rd and 70th has been restricted due to reduced driving lane availability in the area. We will be posing weekly updates on these projects on our website as well as on our social media every Friday. We appreciate your understanding and patience as the construction begins to impact some travel through the City.

4/14/20

Do you, or someone you know, need assistance with respite for developmentally disabled family members? Did you know you can apply for a $1000 grant through the Iowa Developmental Disabilities Council designed to assist in filling gaps in services and support those with developmental disabilities? To learn more, visit the Polk County Health Department website at https://www.polkcountyiowa.gov/health/programs/covid-19/mental-health-covid-19-resources/.

The City of Windsor Heights would also like to express our gratitude for the health care workers on the frontline of the COVID-19 pandemic. These professionals are working day and night to help #flattenthecurve, and we are so thankful for this group of people. To show your support for our health care workers, a Facebook filter has been created by the Polk County Health Department and you can get the filter at https://pchsia.org/HeartsForHealthcareWorkers.

Finally, we would like to remind everyone of a financial question and answer session hosted by KCCI, Channel 8 on kcci.com and their Facebook page on tonight at 6:30 pm.

4/13/20 

COVID-19 cases continue to rise, with a total of 198 confirmed cases in Polk County as of this morning.  The City of Windsor Heights encourages everyone to continue social distancing restrictions and stay home as much as possible.  We also wanted to let you all know about an online financial question and answer session that will be held tomorrow, Tuesday, April 14, 2020 on kcci.com and on the KCCI Facebook page.  The session will include members of the Polk County Financial Empowerment Center, the Small Business Administration, and a law firm to help answer financial questions surrounding the COVID-19 pandemic.  These sessions are great ways to learn about resources to help you and your family get through the strains of the pandemic.

4/10/20

As the COVID-19 pandemic continues to evolve, the City of Windsor Heights would like to take a moment to remind our community many, many resources exist to help you and your family through these trying times. COVID-19 financial and legal resources can be found on the Polk County Health Department website, located at https://www.polkcountyiowa.gov/health/programs/covid-19/covid-19-financial-and-legal-resources/. COVID-19 case information can be found on the World Health Organization website, located at https://who.sprinklr.com/. 2-1-1 remains a valuable resource for those needing assistance or who have questions related to personal health concerns, and 9-1-1 is still the go to phone number for any emergency needs.

We understand some people’s patience may be wearing thin, and we are sympathetic to the added stress of the COVID-19 restrictions. The restrictions put in place related to COVID-19 were created to slow the spread and get control of this virus. Abiding by the restrictions directly contributes to slowing the spread and we ask you all to continue your vigilance surrounding the restrictions. A little discipline now can help speed up our process of getting back to normal. Thank you to each and every one of you for your continued efforts to this end.

Finally, we would like to wish everyone a Happy Easter and Passover and we encourage you to make the best of your additional time at home with your families.


4/9/20

The City of Windsor Heights continues to search for resources to help our community through the COVID-19 pandemic. The Centers for Disease Control (CDC) has a new page on their website entitled the weekly surveillance summary of US COVID-19 Activity. The site can be found at https://tinyurl.com/roxv2nj. The site has some graphs and other informational data related to cases of COVID-19 in the United States. 

Also, remember you can always find a ton of resources on the Polk County Health Department website, located at polkcountyiowa.gov/health/programs/covid-19 as well.

We will continue to share educational and informational resources to help keep you informed.

4/8/20

The City of Windsor Heights would like to invite our community to join the State of Iowa, in a “Day of Prayer” tomorrow, Thursday, April 9, 2020. Governor Kim Reynolds signed a proclamation declaring Thursday, April 9th as a “Day of Prayer” in Iowa, urging Iowans to “unite in prayer” in light of the COVID-19 pandemic, inviting Iowans to participate in the 59th Annual Iowa Prayer Breakfast, which is offered entirely online this year.

“The power of prayer and faith in God is something that has guided so many of us in good times and bad,” said Gov. Reynolds. “We have all been impacted by COVID-19. Some of us have lost a loved one and others know those who are sick. Whether you are a nurse on the frontlines fighting the pandemic, a grocery store worker, the truck driver making a delivery, or someone laid off at home, this has been a challenging and stressful time. Let us join together and pray for our neighbors, communities and state.”

Thursday marks the beginning of the Jewish festival of Passover and also is the Christian holy day of Maundy Thursday which precedes Easter on Sunday.

“Normally, hundreds of Iowans would be gathering in Des Moines for the 59th annual Iowa Prayer Breakfast,” said Lt. Gov. Adam Gregg. “But because of COVID-19, that has been moved entirely online and made free of charge. The Governor and I encourage everyone to join us for that event to celebrate this Day of Prayer.

4/7/20

As COVID-19 cases and deaths continue to rise in Iowa, and with the beautiful weather we are experiencing, the City of Windsor Heights would like to be the nagging voice reminding you to maintain social distancing and stay home as much as possible.  Staying healthy, slowing the spread of the virus, and stopping deaths related to COVID-19 all depend on each of us doing our part to help and that starts with social distancing and staying home whenever possible.  As of 8:00 am this morning, Polk County had 129 confirmed cases of COVID-19 and five deaths related to COVID-19.  Please help us work to get those numbers down.


4/6/20

The City of Windsor Heights thanks you all for continuing to be vigilant in social distancing procedures and remaining at home whenever possible. The State of Iowa continues to see rising numbers of COVID-19 cases and deaths, and the best way to prevent the spread of this virus is by adhering to the restrictions put in place and designed to keep us all healthy. 

Today, Governor Reynolds implemented additional closures which mainly center around those areas prone to gatherings or those which she feels are less necessary at this point. These additional closures are effective at 8:00 am on Tuesday, April 7, 2020 and include malls; tobacco or vaping stores; toy, gaming, music, instrument, movie, or adult entertainment stores; social and fraternal clubs, including those at golf courses; bingo halls, bowling alleys, pool halls, arcades, and amusement parks; museums, libraries, aquariums, and zoos; race tracks and speedway; roller or ice skating and skate parks; outdoor or indoor playgrounds or children’s play centers; and campgrounds. In addition, all unsolicited door-to-door sales are prohibited.

We understand everyone is getting a bit anxious, especially after being home for such a long period of time, but these restrictions are in place to help slow the spread of the virus so we can all get back to normal life as quickly as possible. Please comply with all restrictions in place and avoid any group activities. If you can stay home, please do so. 

For more information on the current restrictions in place by the Governor, visit https://governor.iowa.gov/newsroom.


4/3/20

In case you missed it, the City of Windsor Heights would like to share a link to the Covid-19 Town Hall focusing on mental health, which was streamed last night on the ABC Channel 5 website. The video can be found at https://youtu.be/qznqM3b8TPA and is a wonderful conversation, involving professionals across multiple disciplines, about mental health in the Covid-19 environment. Another great resource is the Polk County Health Department Covid-19 website located at https://www.polkcountyiowa.gov/health/programs/disease-prevention/2019-novel-coronavirus-covid-19/. The City of Windsor Heights would like to give a huge shout out to those at the Polk County Health Department for all of their work related to Covid-19!

The dedicated and professional staff of Windsor Heights continues daily operations, although city facilities remain restricted to public access. You can always call us at (515) 279-3662 or visit windsorheights.org for many of your needs. We would also like to remind you of several large-scale road projects which are scheduled to begin throughout the City soon. More information on these projects has been shared, and will continue to be shared, through our social media channels as well as on this page of our website https://www.windsorheights.org/489/2020-Street-Project-Update.

Please continue to stay home and stay healthy as much as possible. If you do go out, be sure to practice good social distancing and make sure you wash your hands frequently.


4/2/20

The City of Windsor Heights continues to seek resources which help our community through these difficult times. We understand many of you are starting to feel more of a strain of the effects surrounding the Covid-19 pandemic and the related restrictions in place. We would like to take an opportunity to remind you about some valuable resources at your disposal to help you and your family through these trying times.

For those in need of financial assistance, advice, or options, you can contact the Polk County Financial Empowerment Center at 515-697-1450 or online at https://www.empowermoney.org/. You can also reach out to Iowa Legal Aid at 515-243-1193 or online at https://www.iowalegalaid.org/. For those needing advice or having questions about the Covid-19 virus, you can call 2-1-1 or you can visit the Polk County Health Department website located at https://www.polkcountyiowa.gov/health. A lot of great information is also posted on Polk County Health Department’s YouTube channel at https://www.youtube.com/user/PolkCoHealth and on the Polk County Health Department Facebook page, located at https://www.facebook.com/polkcohealth/. Mental health resources are also available by calling 2-1-1.

We want to remind everyone, if you have a medical emergency, call 9-1-1! 2-1-1 is a great resource for non-urgent questions and guidance, but 2-1-1 is not a replacement for emergency needs.

Also, tonight at 7 pm, the third Town Hall style meeting will be held focusing on mental health during the Covid-19 pandemic. This meeting will be live streamed on the ABC Channel 5 website (https://www.weareiowa.com/). This meeting will not be televised live over the airwaves but can be watched live on the www.weareiowa.com website.

We have heard from many in our community relaying the information we are putting out is valuable and many have expressed appreciation for our continued messaging related to the Covid-19 pandemic. We thank you for the supportive comments and our goal is to continue to provide timely, relevant updates to our community on a daily basis.

4/1/20

With today being the first day of the month, the City of Windsor Heights wanted to share some resources for those who may be experiencing additional stress related to rent, mortgages, or bills coming due at the first of the month. The Polk County Financial Empowerment Center is a great resource to help navigate through conversations with your landlords, banks, or other creditors about flexibility in payments. The Polk County Financial Empowerment Center can be reached at (515) 697-1450. A second resource for those in need would include Iowa Legal Aid, and the phone number for Iowa Legal Aid is (515) 243-1193. Both of these organizations are staffed with professionals to help you explore options during this pandemic. You can find more information about the virus on the Polk County Health Department website and you can get more resource information by looking up SafeGuard Iowa online.

The City of Windsor Heights would also like to remind our community of two town hall style, televised meetings. The first meeting is tonight on Channel 13 from 7pm to 8pm and focuses on overall health related to the Covid-19 virus. The second meeting is tomorrow (Thursday, April 2, 2020) on Channel 5 from 7pm to 8pm and will focus on the mental health component of the Covid-19 pandemic. These are valuable, televised meetings to help keep you informed and we encourage everyone to watch the meetings.

Finally, please continue to take care of each other. The City of Windsor Heights would like to thank all of you for the compassionate acts you have shown over the past three weeks! Windsor Heights is a unique community in the heart of it all, and our community has certainly highlighted this in the compassion expressed for each other lately. We would also like to express our appreciation for all of the doctors, nurses, health care professionals and first responders working tirelessly to help those in need. 


3/31/20

Your City of Windsor Heights team hopes you have been able to get outside and get some fresh air with the recent spring like weather.  Taking care of yourself, including your mental health, is critical during this pandemic and we encourage you all to stay healthy.  

If you want to see up-to-date information regarding Global COVID-19 cases, you can visit the World Health Organization COVID-19 Situation Dashboard at https://tinyurl.com/tpr4rzc.  You can view the Iowa numbers at the Iowa Department of Public Health website located at https://idph.iowa.gov/emerging-health-issues/novel-coronavirus.  

We also encourage you to watch the two Iowa Public Health town hall meetings this week, the first of which will be on Channel 13 from 7 pm to 8 pm Wednesday, April 1, 2020; and the second of which will air on Channel 5 from 7 pm to 8 pm on Thursday, April 2, 2020.  

In addition, 2-1-1 continues to be an amazing resource for those with questions or needs related to the COVID-19 pandemic.  Thank you for continuing to follow us for daily updates.  

3/30/20

As we enter the third week of the COVID-19 restrictions, the City of Windsor Heights would like to thank our community for their ability to adapt and overcome the inconveniences of this environment.  We understand the stress and angst the COVID-19 situation has brought into everyone’s life.  We encourage you to continue to take care of yourselves, your family, and we want everyone to stay healthy.  Social isolation, washing your hands, and reducing exposure to others are great first steps to take in preventing the spread of this virus.   

We also want to remind you to NEVER give personal information over the phone.  This weekend, a scam was going around the metro related to someone calling and indicating they were from the Federal Government.  The caller said they needed personal information (social security numbers, bank information) to get Federal COVID-19 stimulus checks sent out.  Calls like these are a scam and please do not share any personal information over the phone.

Also, the Polk County Health Department will be holding two more town hall style televised meetings this week.  On Wednesday, April 1st from 7 pm to 8 pm, there will be a televised town hall style meeting on channel 13 about overall health related to the COVID-19 virus.  On Thursday, April 2nd from 7 pm to 8 pm, there will be a televised town hall style meeting on channel 5 related to mental health in light of the COVID-19 virus.

Please continue to follow us on social media channels for updated information.


3/27/20

The City of Windsor Heights would like to remind our residents, our business partners, and our visitors to exercise preventative measures to stay healthy! Washing your hands often, practicing social distancing as recommended, and staying home when possible have all been identified as ways to help #flattenthecurve. If you have questions about the COVID-19 virus you can visit the Polk County Health Department website at https://www.polkcountyiowa.gov/health. If you need medical advice, contact your primary care provider or call 2-1-1. You can also visit the Polk County Health Department on YouTube for some great videos related to the COVID-19 pandemic.

As we enter the second weekend of the pandemic restrictions, we encourage to you to continue to support our local businesses by ordering take out or delivery or buying products online. Additionally, getting outside for a walk can help alleviate some stress. While the City of Windsor Heights playground equipment in Colby Park and the Dog Park remain closed, you can still get out and walk around your neighborhood or walk on the trails. Be sure to waive at your neighbors and check on them from a distance. 

Lauren Campbell, a Windsor Heights resident, also started #heartsintheheights to get hearts placed in windows, on doors, made in chalk on your driveway, or any means you can think of to show support for your neighbors and our community. You can learn more about this wonderful gesture at https://www.facebook.com/groups/heartsintheheights.

Be safe, stay healthy and try to enjoy the weekend! Thank you for continuing to follow the City of Windsor Heights. #WindsorProud

3/26/20

As part of the continued effort to update the Windsor Heights Community on COVID-19 resources and information, we wanted to let you all know there will be a Town Hall style meeting tonight (Thursday, March 26, 2020) from 7:00 pm to 8:00 pm. The meeting will be carried live on KCCI Channel 8 and will be a question and answer style session with the Polk County Health Department.

Also, we would like to remind everyone the playground equipment at Colby Park and the Windsor Heights Dog Park remained closed to the public for now. City facilities also remain restricted to public access while we work to keep our team safe and healthy. We thank the Windsor Heights community for their cooperation with these temporary closures.

3/25/20

The City of Windsor Heights continues to monitor the COVID-19 pandemic with the community. For those wishing to see up-to-date numbers with regards to confirmed cases of COVID-19, you can visit the John Hopkins University Coronavirus Resource webpage located at https://coronavirus.jhu.edu/map.html. The page has a map showing confirmed cases and the map is updated regularly throughout the day. 

The City of Windsor Heights has closed the playground equipment at Colby Park and the Windsor Heights Dog Park to help slow potential spread of COVID-19. Colby Park, outside of the playground equipment, will remain open and the trail system remains open through Windsor Heights. 

There are a lot of rumors spreading and you can always find the latest information related to the COVID-19 virus on the Polk County Health Department website and YouTube channel. City facilities remain restricted to public access as well. 

Finally, the April 6, 2020 Windsor Heights Council Meeting will be held via Zoom meeting. We will send out more information on the Zoom meeting process in later posts. We ask our community to continue to follow social distancing recommendations and wash your hands often.

3/24/20

Playground and dog park closed

The Colby Park playground and the Windsor Heights Dog Park are closed in an effort to slow the spread of COVID-19. Colby Park and the trail will remain open. COVID-19 can live on hard surfaces for an undetermined amount of time and City staff feel that it is in the best interest of public safety to close the playground and dog park until further notice. If you are using Colby Park or the trail, please use caution and practice social distancing.

Scam Warning

The City of Windsor Heights is committed to partnering with our community to keep our residents, businesses and visitors safe. To that end, a number of scams are going around related to the COVID-19 response. This is a good time for a reminder, DO NOT SHARE FINANCIAL OR PERSONAL INFORMATION OVER THE PHONE! No one with Polk County Health, Iowa Department of Public Health, or any other legitimate organization will ever call and ask for credit card numbers, personal information (such as date of birth, social security number, etc.), or other sensitive information. 

There are several scams related to “free COVID-19 tests” with a shipping fee – these DO NOT EXIST! Other scams include items related to disinfecting your home and extending mortgage/loan payments. If in doubt, hang up and call your financial organization directly. You can also call the Windsor Heights Police Department at (515) 277-4453 or email police@windsorheights.org with questions related to whether something is legitimate or not.

Additionally, we would like to give our business partners some valuable information. Safeguard Iowa has added some FAQ’s for our private sector partners, which can be found at http://www.safeguardiowa.org/page-1863523. Several questions related to the COVID-19 pandemic have been answered on the site and the site continues to be updated with new questions.

Finally, if you or someone you know needs daycare options, you can visit the Department of Human Services website, located at https://iowa.maps.arcgis.com/apps/opsdashboard/index.html#/cabe69b5e2494259ab6c820c249e0f19. This is another great resource for those in need.

We encourage everyone to continue to social distance and stay healthy! We thank you all for your continued support and patience during this pandemic. 


3/23/20 

The City of Windsor Heights understands the concern about the current COVID-19 pandemic. In an effort to update our community, our team is continuing to monitor the situation and gather information. As of 8:00 am this morning, Polk County Health was reporting 10 confirmed cases of COVID-19, with 90 cases across the State of Iowa. The 2-1-1 system has been a great resource and they fielded over 8,500 calls between March 8th  and March 21st. If you have questions or think you may have symptoms of COVID-19, we encourage you to call 2-1-1 or your primary health provider. 

The Polk County Health Department website is also a great resource, and daily situation updates can be found at https://www.polkcountyiowa.gov/health/programs/covid-19/situation-reports/. For our business partners, the U.S. Small Business Administration (SBA) has issued a disaster declaration for the State of Iowa as of January 31, 2020. Applications can be made via the SBA website at https://disasterloan.sba.gov/ela/

Please take care of yourselves and your family! Thank you to all of those working behind the scenes to help everyone through the pandemic!


3/22/20

The U.S. Small Business Administration (SBA) has issued a disaster declaration for the state of Iowa. The declaration allows pandemic-impacted small businesses to apply for low-interest support loans. 

Applications can be made via the SBA’s website: https://disasterloan.sba.gov/ela/

Applicants can monitor the status of their applications online after submission.

For questions, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or email  disastercustomerservice@sba.gov.


3/20/19

Windsor Heights City staff continues to be embedded with other metro communities in addressing needs and planning for the continued COVID-19 response. Our team is attending daily briefings to ensure we are up to date on the latest information and to ensure we are able to pass along important, daily updates to you – our community. 

As of today (Friday, March 20, 2020) at 8:00 am, Polk County has a total of six confirmed cases of COVID-19. Each day, we learn more about the virus and the response to the virus. Yesterday, we learned those with symptoms should take Tylenol versus Ibuprofen as Ibuprofen suppresses the immune system. We also learned today the Polk County Health Department is putting out updated video information on their YouTube channel, click here to watch their videos, which are a great source for up-to-date information.

Finally, we have fielded some questions about tenants being worried they will be kicked out of their homes due to late rent. Governor Reynolds signed additional State Public Health Emergency Declaration today which includes provisions that temporarily suspends some evictions under the Iowa Uniform Residential Landlord and Tenant Act or the Manufactured Home Communities or Mobile Home Parks Residential Landlord and Tenant Act in certain circumstances. For those who have additional legal questions or need additional legal advice, Iowa Legal Aid is a great resource and you can reach Iowa Legal Aid at (515) 243-1193. 

Windsor Heights will remain engaged with our metro partners to keep our residents, businesses and visitors up to date on this ever changing situation. Be sure to follow our social media channels for additional information. We also thank our community and businesses for remaining calm as we all continue to work through the pandemic.


3/19/20 Update

The City of Windsor Heights and our amazing team of dedicated professionals continue to work day and night to keep the community safe and operating. Although many things have changed, various options to help you get through your day still exist - albeit maybe in a different form. 

Hy-Vee is opening from 7am to 8am each morning for elderly and immune compromised people to shop before opening to the general public. Restaurants with drive-throughs are still operating, and takeout or delivery options still exist and we encourage you to continue to support our business community. 

If you, or someone you know, is in need of resources (food, assistance, financial assistance, etc.) please call 2-1-1. 2-1-1 handled 1,245 calls yesterday (Wednesday, March 18, 2020) and they are a great resource for the community. If you would like to learn more about the COVID-19 virus, visit the Polk County Health Department website. To see up-to-date information on confirmed cases in Iowa, visit https://idph.iowa.gov/Emerging-Health-Issues/Novel-Coronavirus

As of Thursday, March 19, 2020 at 5:00 pm, Polk County has six confirmed cases and Dallas County has five confirmed cases of COVID-19. 

A reminder, City facilities remain closed to the public, but you can visit our website, message us on social media, or call us for any needs. City Hall can be reached at (515) 279-3662 and Public Safety Administration can be reached at (515) 277-4453

Please continue to exercise caution and social distancing around others, wash your hands regularly and check on your loved ones and neighbors by phone, email, or social media. Thank you for your continued patience and understanding as we navigate the COVID-19 pandemic.


3/18/20 Update

The City of Windsor Heights remains committed to ensuring ongoing collaboration with others in the Des Moines metro as part of the response to the Covid-19 pandemic. As of 8:00 am this morning, there was still one confirmed case of Covid-19 in Polk County and two confirmed cases of Covid-19 in Dallas County. Information related to the pandemic and the virus can be found at the Polk County Health Department website, and those with questions can call 2-1-1, Monday through Friday between 8am and 5pm. For those calling 2-1-1, there may be an one to two hour wait, please leave your number and someone will get back with you – you will not lose your place in line as a result of leaving your number and hanging up. 

Windsor Heights residents, along with those living in Polk and Dallas County, have access to medical officials embedded within the 2-1-1 network as well. On Tuesday, March 17, 2020, over 1,000 calls, statewide, were made to 2-1-1, and only one caller was sent to the Emergency Department related to the Covid-19 virus. The Polk County Health Department will be issuing a daily news briefing via video beginning tomorrow (March 19, 2020) at 4:00 pm. This release will be posted on the Polk County Health Department website and social media channels.

Windsor Heights City staff continues to be engaged with the Polk County Emergency Operations Center to ensure the constant flow of the most up to date information necessary to keep our community and our City employees safe. As you likely know, Iowa State Governor Kim Reynolds ordered the closure of, among other facilities, restaurants and bars on Tuesday, March 17, 2020. While these facilities are prohibited from offering dine-in options for the next 30-days, many do offer take out or delivery options. The City of Windsor Heights encourages our residents to continue to support local businesses during this time through online, delivery and carryout orders. We also thank our community, business partners, and visitors for their continued patience and diligence in working through this situation. 

Finally, a reminder all City facilities remain closed to public access but we are happy to talk to you via phone, social media channels, or email. For City Hall needs, please call (515) 279-3662. For Public Safety Administration needs, please call (515) 277-4453. Our website is also a robust source of information for community needs. If you need permits, animal licenses, etc. please call us and we are happy to help find a solution to your needs. #WindsorProud

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Even though City buildings have restricted access, there are plenty of City services you can use through our website windsorheights.org. 

Renew and pay for your yard waste cart here.

If you are getting your first yard waste cart, download the form and mail it along with a check for $185 to City Hall at 1145 66th St, Suite 1, Windsor Heights, IA 50324. You can also email the form to wtucker@windsorheights.org and call 515-279-3662 to pay with a credit card. Bags can be purchased at Hy-Vee.

Need to get a pet license? Get the the form here and email it to police@windsorheights.org or mail it with a check to the Windsor Heights Public Safety Building at 1133 66th St, Windsor Heights, IA 50324. If you send them by email, please call 515-277-4453 with a credit card number to pay.

3/17/20 Update

The City of Windsor Heights continues to monitor the quickly evolving situation related to the COVID-19 virus. This morning, members of our management team attended an Operational Briefing at the Polk County Emergency Operations Center to hear the latest updates on the actions being taken in Polk County. Information shared, as of 8:00 am this morning, included 22 confirmed cases of COVID-19 across 7 Counties in Iowa. 

If you have questions or concerns about the virus, please visit the Polk County Health Department website, or call 2-1-1. Windsor Heights City facilities maintain restricted public access in an effort to keep our team healthy and safe. We are happy to speak with you by phone, for City Hall please call (515) 279-3662 and for Public Safety please call (515) 277-4453

Additionally, please see the announcement from Governor Reynolds related to issuing a State of Public Health Disaster Emergency. 

Thank you for your continued patience and support as we all work through this pandemic together. We truly appreciate the dedication of our City employees and our community in making the best of the current situation. Continue to follow us on Facebook, Twitter, and Instagram for updates and additional information.


3/16/20 Update

Restricted access to city facilities 3.16.20

The City of Windsor Heights joins the Des Moines metro community in sharing concern for the spread of the COVID-19 (coronavirus).  In an effort to help reduce the chance of community spread of the virus in Windsor Heights, effective Monday, March 16, 2020 the City of Windsor Heights will restrict public access to City Hall and the Public Safety Building.  We apologize for any inconvenience this may cause; however, with the minimal staffing levels the City maintains we must ensure we are taking every reasonable precaution to protect our teamfrom exposure to this virus.  

We ask anyone needing to conduct business at City Hall call us first at (515) 279-3662 to discuss the process for such business.  For Public Safety administrative needs, call (515) 286-3632.  We thank the community for their understanding and patience as we work through the unchartered waters of dealing with this pandemic along with the community.

Please follow us on Facebook, Twitter, and Instagram for updates and additional information.  Click here to receive updates by email. Residents who receive the City’s monthly newsletter are already on this list. Again, we thank you for your understanding and support.

Public Health Resources

We encourage residents and businesses to utilize trusted sources of public health information, such as the Centers for Disease Control (CDC) and the Iowa Department of Public Health (IDPH).

CDC website

IDPH website

3/13/20 Update

To be prepared for COVID-19, the City of Windsor Heights is working with local, state, and federal partners. City administration is working with each City department to develop plans to ensure the continuation of essential services. 

We will post any updates to this page on the City’s website as well as the City’s Facebook and Twitter accounts.

Click here to receive updates by email. Residents who receive the City’s monthly newsletter are already on this list.

We have increased basic precautions by City employees such as increased hand washing and staying home if sick. More information is being added to the City’s website each day so residents can skip the trip down to City Hall.