8/10/20 Storm Cleanup

Storm Cleanup FAQ

When will my tree debris be picked up?

All debris was picked up by Friday, September 4th. If your street was missed, please email Public Works Director Dalton Jacobus at djacobus@windsorheights.org.. 63rd St south of University Ave will be picked up at a later date.

What will be picked up?

Please cut large or long branches to lengths of four to six feet. Larger limbs may have to be picked up on a subsequent date, and details are still being confirmed for the larger material.

Non-tree waste debris items, such as play equipment, patio furniture, etc., must have a large item sticker which can be purchased online or at City Hall.

What about streets under construction?

Properties located in street construction areas should place their tree storm debris near the front of their property, between their house and construction area, but not in the construction area. This tree debris will be picked up when time and equipment are available.

Do I need a sticker?

You don’t need a sticker for this storm debris cleanup. Metro Waste Authority is still doing their weekly yard waste pickup. This has been pushed back one day to Saturday the 15th. As normal, you need either a cart sticker or stickers for bags. The City is giving away 10 free yard waste stickers for bags at City Hall. City Hall is open Monday-Thursday from 8 AM - 4:30 PM and 8 AM - 3 PM on Fridays. Proof of residency is re

Resources

FEMA Individual Assistance Update — 9/10/20

FEMA has approved more than $2.9 million in grants through its Individual Assistance program for 856 households. Updates and information are posted on the DR-4557-IA disaster webpage: https://www.fema.gov/disaster/4557.

The Small Business Administration has approved more than $2.7 million in disaster loans.

To be eligible, survivors must have damage that occurred on August 10, 2020. That is the date of the Iowa derecho and the only day in the incident period.

The deadline to register for FEMA is October 19, 2020. 

Storm Survivors May Be Eligible for Lodging Reimbursement

Iowans who have registered with FEMA may be eligible for reimbursement if they paid out-of-pocket expenses for temporary lodging because their primary residences had sustained damage from the August 10 storm.

Temporary lodging includes hotels, motels, or other short-term lodging while an applicant is displaced from his or her primary residence.

Lodging expenses may be eligible for reimbursement if an applicant:

  • Registers with FEMA.
  • Passes identity verification.
  • Verifies occupancy in a primary residence within a designated county.
  • Verifies that the primary residence is uninhabitable or inaccessible.
  • Incurs disaster-related temporary lodging expenses.
  • Does not have insurance that would cover lodging.
  • Did not receive lodging assistance during the same timeframe.

Reimbursement funds are available for eligible applicants under FEMA’s Individuals and Households Program. Survivors who are approved for lodging reimbursement must submit hotel/motel receipts that show a zero balance to FEMA to receive payment. Reimbursement will not cover incidental costs such as phone calls, laundry, internet, food, movies or pet care.

Survivors in 11 Counties May Now Apply for FEMA Individual Assistance

Homeowners and renters in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and TamaCounties may apply for FEMA Individual Assistance for losses resulting from the severe storms on Aug. 10, 2020. 

Assistance provided by FEMA for homeowners can include grants for repairs to make their primary home habitable. Rental assistance is available to pay for temporary housing for homeowners and renters. Lodging expense reimbursement may be available to eligible households who may have stayed in a hotel for a short period of time.

FEMA assistance can also help with other disaster-related needs like replacing essential household items, and medical and dental expenses.

Businesses, homeowners and renters may be eligible for disaster loans from the U.S. Small Business Administration.

First, if you haven’t already done so, contact your insurance company and file a claim for the disaster-caused damage you’ve suffered.  You don’t have to wait for FEMA to start cleaning up but be sure to take photographs or video of the damage and keep all receipts for repair work.

Applicants will need the following to apply. You can upload all required documents at DisasterAssistance.gov:

  • Address of the damaged property
  • Description of disaster-caused damage and losses
  • Current mailing address
  • Current telephone number
  • Social Security number of one member of the household
  • Insurance information
  • Total household annual income
  • Bank account routing and account number for direct deposit
  • Save your FEMA registration number, also known as FEMA ID number.
  • Check your DisasterAssistance.gov account for updates.

FEMA Opens a Disaster Recovery Center

A Disaster Recovery Center opened in Linn County on September 2, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. FEMA has adapted to the realities of responding during the COVID-19 pandemic to serve Iowans while protecting their safety and that of FEMA employees. 

The DRC will not operate in a traditional fashion. The center will offer drive-through service.  Survivors are asked to stay in their vehicles when visiting.

Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC. 

If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

The FEMA DRC is located at:

The parking lot between Cedar Rapids Kernels Stadium and Kingston Stadium

950 Rockford Rd. SW

Cedar Rapids, IA 52404

(Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way.)

DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

Closed Sundays

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

If an individual cannot register online or by phone, registration at the DRC will be available. 

Documents also may be submitted in any of the following ways:

  • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
  • Or fax to 800-827-8112.
  • Or submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

Iowa Disaster Recovery Resources

The State of Iowa has established a recovery website to help survivors from the August severe storms. Go todisasterrecovery.iowa.gov/ for a list of available resources and helpful information.   

Simple Tips for Getting Help at DisasterAssistance.gov

FEMA’s DiasterAssistance.gov website is more than a site for registering with FEMA for federal assistance after a disaster. Besides registration, the website provides survivors with information, support, and ways to access services virtually to help with recovery. The site provides data from federal, tribal, state, local, and private sector partners. For more information go to: https://www.fema.gov/fact-sheet/simple-tips-getting-help-disasterassistancegov

Basic FEMA Information for Iowa Homeowners and Renters

General Information for Everyone

  • Please continue removing debris, making repairs, and doing needed work.
  • Document your damage with photos and video.
  • Save all receipts and contractor estimates.
  • Insurance is your first line of defense. Be sure to file your insurance claims. Stay in touch with your insurance company. By law, FEMA cannot duplicate insurance payments.

Assistance for Homeowners

  • For losses not covered by insurance, FEMA can provide grants to homeowners for:
    • Basic home repairs to help make a primary residence habitable
    • Temporary rental assistance for people who need to relocate
    • Other needs, such as replacing essential personal property that was damaged
    • Lodging expense reimbursement for eligible households who may have stayed in a hotel for a short period of time

Assistance for Renters

  • For losses not covered by insurance, FEMA can provide grants to renters for:
    • Temporary rental assistance for people who need to relocate
    • Other needs, such as replacing essential personal property that was damaged
    • Lodging expense reimbursement for eligible households who may have stayed in a hotel for a short period of time

Registering for Assistance – (Online 24/7; by phone 7 days a week 6 a.m. to 10 p.m. CT)

  • If you have losses not covered by insurance, register:
    • Online at DisasterAssistance.gov
    • By phone at 800-621-3362, 
    • For 711 or Video Relay Service, call 800-621-3362
    • For TTY, call 800-462-7585

What to Expect After You Register with FEMA

Some Survivors May Be Contacted for Remote Home Inspections

If you were affected by the August 10 severe storms and live in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama Counties, you may be eligible for FEMA assistance.  

Assistance provided by FEMA for homeowners can include grants for repairs to make their primary home habitable. Rental assistance is available to pay for temporary housing for homeowners and renters. FEMA assistance can also help with other disaster-related needs like replacing essential household items, medical and dental expenses.

For more information go to: https://www.fema.gov/press-release/20200901/what-expect-after-you-register

U.S. Small Business Administration (SBA)

In response to the Coronavirus pandemic, SBA has established a virtual Disaster Loan Outreach Center to answer questions about SBA’s disaster loan program, explain the application process and help each business owner complete their electronic loan application.

Virtual Disaster Loan Outreach Center

Mondays – Fridays

9 a.m. – 5:30 p.m.

FOCWAssistance@sba.gov

(916) 735-1500

These services are only available for the Iowa disaster declaration as a result of the severe storms that occurred Aug. 10, 2020, and not for COVID-19 related assistance.

USDA Designates 18 Iowa Counties as Primary Natural Disaster Areas

U.S. Secretary of Agriculture Sonny Perdue designated 18 Iowa counties as primary natural disaster areas, enabling producers who suffered losses because of the recent Derecho, that occurred on August 10, 2020, to be eligible foremergency loans.

These natural disaster designations allow the Farm Service Agency (FSA) to extend much-needed emergency credit to producers recovering from natural disasters. Emergency loans can be used to meet various recovery needs, including the replacement of essential items such as equipment or livestock, reorganization of a farming operation, or the refinancing of certain debts.

Producers in the contiguous counties listed below are also eligible to apply for emergency loans:

  • Iowa: Adair, Audubon, Black Hawk, Buchanan, Butler, Carroll, Cass, Delaware, Dubuque, Franklin, Greene, Grundy, Iowa, Jackson, Keokuk, Louisa, Madison, Mahaska, Marion, Muscatine, Warren, Washington, Webster, and Wright.
  • Illinois: Carroll, Rock Island, and Whiteside.

The deadline to apply for these emergency loans is May 3, 2021. FSA will review the loans based on the extent of losses, security available, and repayment ability. Click here for more information.

USDA Announces Approval of D-SNAP for Iowa Disaster Areas

The U.S Department of Agriculture (USDA) announced today that low-income Iowa residents recovering from the effects of the derecho storm that hit the Midwest earlier this month could be eligible for a helping hand from the USDA’s Disaster Supplemental Nutrition Assistance Program (D-SNAP).

Iowans seeking more information about this and other available aid in the aftermath of the derecho should dial 2-1-1 or text their zip code to 899211. For more information about Iowa SNAP, visit the Iowa Department of Human Services website.

USDA Assistance for Landowners, Farmers, Ranchers and Producers

USDA Service Centers in impacted counties are in the preliminary stages of assessing crop, livestock and physical damage and loss. Farm Service Agency (FSA) offers a full suite of disaster assistance recovery programs that are not dependent on a disaster designation but do require producers to timely report losses to our offices.

FSA disaster assistance programs available to help offset eligible losses include:

 For a quick reference guide to available disaster assistance programs, visit farmers.gov/recover and download the recently posted Disaster-At-A-Glance brochure.

Avoid Another Disaster: Beware of Fraud

Scams seem to follow disasters. Don’t let your guard down and suffer another disaster such as identity theft or paying fees for services that are never provided. Remember, FEMA never charges for services nor does it endorse any commercial business, product or service. All federal employees have an official badge/ID. Ask to see it. For more information go to: https://www.fema.gov/press-release/20200901/avoid-another-disaster-beware-fraud 

FEMA Public Assistance Program

FEMA’s Public Assistance grant program provides federal assistance to state and local governments and certain types of private nonprofit organizations following a presidential disaster declaration. Public Assistance (PA) can help communities quickly respond to and recover from major disasters or emergencies.

Through the program, FEMA can reimburse eligible costs for debris removal, life-saving emergency protective measures and the repair, replacement or restoration of disaster-damaged publicly owned facilities and the facilities of certain private nonprofit organizations. The Public Assistance program also encourages protection of these damaged facilities from future events by providing assistance for hazard mitigation measures during the recovery process.

The following are now eligible for Categories A-G at a federal cost share of not less than 75 percent: Benton, Boone, Cedar, Clinton, Dallas, Jasper, Johnson, Jones, Linn, Marshall, Muscatine, Polk, Poweshiek, Scott, Story and Tama counties.

FEMA Hazard Mitigation Program

Federal funding is also available on a cost-sharing basis for hazard mitigation measures throughout the state.

Information Links:

Survivors in 10 Additional Counties May Now Apply for FEMA Individual Assistance

From Polk County Emergency Management–Homeowners and renters in Benton, Boone, Cedar, Jasper, Marshall, Polk, Poweshiek, Scott, Story and Tama Counties may now apply for FEMA Individual Assistance for losses resulting from the severe storms on Aug. 10, 2020. Linn county was previously approved for Individual Assistance.

Assistance provided by FEMA for homeowners can include grants for repairs to make their primary home habitable. Rental assistance is available to pay for temporary housing for homeowners and renters. Lodging expense reimbursement may be available to eligible households who may have stayed in a hotel for a short period of time.

FEMA assistance can also help with other disaster-related needs like replacing essential household items, and medical and dental expenses.

Businesses, homeowners and renters may be eligible for disaster loans from the U.S. Small Business Administration.

First, if you haven’t already done so, contact your insurance company and file a claim for the disaster-caused damage you’ve suffered. You don’t have to wait for FEMA to start cleaning up but be sure to take photographs or video of the damage and keep all receipts for repair work.

If you have losses not covered by insurance, contact FEMA by either going online to DisasterAssistance.gov or by calling the helpline at 800-621-3362.

Applicants will need the following to apply. You can upload all required documents at DisasterAssistance.gov:

• Address of the damaged property

• Description of disaster-caused damage and losses

• Current mailing address

• Current telephone number

• Social Security number of one member of the household

• Insurance information

• Total household annual income

• Bank account routing and account number for direct deposit

• Save your FEMA registration number, also known as FEMA ID number.

• Check your DisasterAssistance.gov account for updates.

Survivors in Benton, Boone, Cedar, Jasper, Marshall, Polk, Poweshiek, Scott, Story and Tama counties can apply for assistance by calling 1-800-621-3362 or 1-800-462-7585 for TTY users. Users of 711 or Video Relay Service (VRS) may call 1-800-621-3362. The toll-free telephone numbers will operate from 6 a.m. to 10 p.m. Central Time, seven days a week, until further notice. Survivors may register online at www.DisasterAssistance.gov.

# # #

For more information on the Iowa disaster and a variety of recovery resources, log on to: iowa.gov/disaster-assistance-programs and www.disasterrecovery.iowa.gov.

FEMA's mission is helping people before, during, and after disasters.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has faced discrimination or needs help with accessible communication, call FEMA toll-free at 800-621-3362. Multilingual operators are available.

HSEMD Mission: To lead, coordinate and support homeland security and emergency management functions in order to establish sustainable communities and ensure economic opportunities for Iowa and its citizens.


Last Day of Storm Debris Cleanup 9/4

The last day of storm debris cleanup for Windsor Heights will be the afternoon of Friday, September 4th. Please place any remaining tree debris on the right of way or near the curb by the morning of Friday the 4th. Do not place debris in driveways as it will not be picked up. Thank you to our residents for their patience as we wrap up this process.


Report Storm Damage to Homes

Residents of Windsor Heights:  Did you have damage to your home from the recent Derecho thunderstorms?  We know there was a lot of tree damage and power issues, however we are looking specifically for any damage to structures/homes.  If you had damage to your home, please click here to report your damage so we make sure we account for any damaged structures.  We appreciate you taking the time to document any damages so we ensure this information is reported. 


Food Assistance Replacement

Households who currently receive Food Assistance may request replacement of food destroyed as a result of the recent storm damage, or spoilage as a result of a power outage.

As a general rule, food will keep 4 hours if stored in a refrigerator, 24 to 48 hours if stored in a freezer. Households have until September 17, 2020 to complete the form requesting replacement of food loss.

  • Digital submission: Download and complete the application form, (Español) then submit a clear image of the form to: ImagingCenter5@dhs.state.ia.us.
  • Forms are available at local DHS offices and are also available by mail. Completed paper forms can be submitted to local offices in person, by mail or by fax. Use our DHS Office Locator to find the one nearest you.

 

Debris Cleanup Assistance for Elderly and Disabled persons - Call 2-1-1

Last week’s storm significantly impacted Polk County, causing power outages and leaving a lot of debris. It will take weeks for our communities to recover and clean up.

Many residents are able to clean up their own debris, have friends, neighbors or family to help, or have resources to hire a company. However, there are residents without those resources and abilities.

Polk County Emergency Management has developed a network that links volunteer groups with those in need for debris clean up. Initial priority will be given to elderly and disabled.

If you are elderly or disabled and need assistance with debris clean up, please call 2-1-1. After answering a few questions you will be connected with Crisis Cleanup to put you on a list for assistance. Please keep in mind that the need is high and the wait for assistance may be longer than you would like.

If you are a group/organization, or know of a group/organization, that would like to volunteer to help with clean-up, go to CrisisCleanup.org or VolunteerIowa.org. There are interviews and training both organizations require to be added to lists. Those processes are in place to ensure the safety of all involved.


Free Yard Waste Stickers for Residents

Starting Wednesday, August 12th, the City of Windsor Heights will distribute up to 10 stickers per property owner at no cost for placement on yard waste bags for properties in Windsor Heights.  These stickers are needed only for yard waste bags that do not have the Metro Waste Authority Compost It label.  Metro Waste Authority Compost It labeled bags do not need a sticker.  Large branches or piles of branches do not need a sticker.  

There is no charge to property owners for any tree storm debris removal.  Stickers can be picked up at City Hall during normal business hours, 8:00 a.m. to 4:30 p.m. Monday-Thursday and 8:00 a.m. to 3:00 p.m. Fridays.  People will be asked to provide documentation of their property ownership.  The City asks that these stickers be used ONLY for Windsor Heights properties with storm debris.  


The Iowa Individual Disaster Assistance Grant Program (IIAGP)

IIAGP offers grants to families whose household’s annual income is at 200% or less of the federal poverty level. Each qualifying household MAY receive up to $5,000.00. The IIAGP is activated when the Governor issues a disaster proclamation turning on IIAGP for the affected counties, which has happened for Polk County. Please note - if a presidential disaster declaration for Individual Assistance is issued for a county for the same event, the state program is automatically canceled for that county, as the federal program then goes into effect. The federal program does not have an income restriction.

The application may be downloaded by clicking on Iowa Disaster Assistance Application (Español). Applications can be turned in to a local Community Action Agency, go to www.iowacommunityaction.org to find your local agency. For the Iowa Individual Disaster Assistance Grant program information call toll-free 1-877-347-5678.

 

SBA Disaster Assistance Available to Iowa - Private Nonprofit Organizations

 Low-interest federal disaster loans are now available to certain private nonprofit organizations in Iowa following President Trump’s federal disaster declaration for Public Assistance as a result of severe storms that occurred Aug. 10, 2020, announced Administrator Jovita Carranza of the U.S. Small Business Administration. Private nonprofits that provide essential services of a governmental nature are eligible for assistance.

 These low-interest federal disaster loans are available in Benton, Boone, Cedar, Clinton, Dallas, Jasper, Johnson, Jones, Linn, Marshall, Muscatine, Polk, Poweshiek, Scott, Story and Tama counties.

 “Private nonprofit organizations should contact Public Assistance Bureau Chief Katie Waters of the Iowa Homeland Security and Emergency Management Department by calling (515) 725-3231 or emailing katie.waters@iowa.gov to obtain information about applicant briefings,” said Director Tanya N. Garfield of SBA’s Disaster Field Operations Center-West. “At the briefings, private nonprofit representatives will need to provide information about their organization,” continued Garfield. The Federal Emergency Management Agency will use that information to determine if the private nonprofit provides an “essential governmental service” and is a “critical facility” as defined by law. If so, FEMA may provide the private nonprofit with a Public Assistance grant for their eligible costs. If not, FEMA may refer the private nonprofit to SBA for disaster loan assistance.

 SBA may lend private nonprofits up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory and other business assets. SBA can also lend additional funds to help with the cost of improvements to protect, prevent or minimize the same type of disaster damage from occurring in the future.

 For certain private nonprofit organizations of any size, SBA offers Economic Injury Disaster Loans to help with meeting working capital needs caused by the disaster. Economic Injury Disaster Loans may be used to pay fixed debts, payroll, accounts payable and other bills that cannot be paid because of the disaster’s impact. Economic injury assistance is available regardless of whether the nonprofit suffered any property damage.

 The interest rate is 2.75 percent with terms up to 30 years. The deadline to apply for property damage is Oct. 16, 2020. The deadline to apply for economic injury is May 17, 2021.

 Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloanassistance.sba.gov/. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hard‑of‑hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155.