News Flash

City News

Posted on: March 18, 2020

3/18/20 COVID-19 Update

COVID-19 virus

The City of Windsor Heights remains committed to ensuring ongoing collaboration with others in the Des Moines metro as part of the response to the Covid-19 pandemic. As of 8:00 am this morning, there was still one confirmed case of Covid-19 in Polk County and two confirmed cases of Covid-19 in Dallas County. Information related to the pandemic and the virus can be found at the Polk County Health Department website, and those with questions can call 2-1-1, Monday through Friday between 8am and 5pm. For those calling 2-1-1, there may be an one to two hour wait, please leave your number and someone will get back with you – you will not lose your place in line as a result of leaving your number and hanging up. 

Windsor Heights residents, along with those living in Polk and Dallas County, have access to medical officials embedded within the 2-1-1 network as well. On Tuesday, March 17, 2020, over 1,000 calls, statewide, were made to 2-1-1, and only one caller was sent to the Emergency Department related to the Covid-19 virus. The Polk County Health Department will be issuing a daily news briefing via video beginning tomorrow (March 19, 2020) at 4:00 pm. This release will be posted on the Polk County Health Department website and social media channels.

Windsor Heights City staff continues to be engaged with the Polk County Emergency Operations Center to ensure the constant flow of the most up to date information necessary to keep our community and our City employees safe. As you likely know, Iowa State Governor Kim Reynolds ordered the closure of, among other facilities, restaurants and bars on Tuesday, March 17, 2020. While these facilities are prohibited from offering dine-in options for the next 30-days, many do offer take out or delivery options. The City of Windsor Heights encourages our residents to continue to support local businesses during this time through online, delivery and carryout orders. We also thank our community, business partners, and visitors for their continued patience and diligence in working through this situation. 

Finally, a reminder all City facilities remain closed to public access but we are happy to talk to you via phone, social media channels, or email. For City Hall needs, please call (515) 279-3662. For Public Safety Administration needs, please call (515) 277-4453. Our website is also a robust source of information for community needs. If you need permits, animal licenses, etc. please call us and we are happy to help find a solution to your needs. #WindsorProud

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