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City News

Posted on: March 24, 2020

3/24 COVID-19 Update

3-24 COVID-19 Update

The City of Windsor Heights is committed to partnering with our community to keep our residents, businesses and visitors safe. To that end, a number of scams are going around related to the COVID-19 response. This is a good time for a reminder, DO NOT SHARE FINANCIAL OR PERSONAL INFORMATION OVER THE PHONE! No one with Polk County Health, Iowa Department of Public Health, or any other legitimate organization will ever call and ask for credit card numbers, personal information (such as date of birth, social security number, etc.), or other sensitive information.

There are several scams related to “free COVID-19 tests” with a shipping fee – these DO NOT EXIST! Other scams include items related to disinfecting your home and extending mortgage/loan payments. If in doubt, hang up and call your financial organization directly. You can also call the Windsor Heights Police Department at (515) 277-4453 or email with questions related to whether something is legitimate or not.

Additionally, we would like to give our business partners some valuable information. Safeguard Iowa has added some FAQ’s for our private sector partners, which can be found at Several questions related to the COVID-19 pandemic have been answered on the site and the site continues to be updated with new questions.

Finally, if you or someone you know needs daycare options, you can visit the Department of Human Services website, located at This is another great resource for those in need.

We encourage everyone to continue to social distance and stay healthy! We thank you all for your continued support and patience during this pandemic. #WindsorProud

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